Design blog | Finflex

Sharing insights into design and innovative ideas.

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How Finflex is using human-centred design to help eliminate scabies in Fiji

12 December 2023

Human-centred design (HCD) is a problem-solving approach used to uncover the needs of people and to design solutions for them. It values empathy, clarity, creativity, and co-creation.

At Finflex we recognise the value human-centred design (HCD) brings in delivering outstanding products, services and experiences for our people, clients and communities.

Our people

Natalie Burke: From executive assistant to human centred design professional

Natalie Burke has carved out her own unique career at Finflex, going from executive assistant to become a lead service designer in the Digital Transformation and Data division. She credits her success to her adaptability and the support she’s had to reskill in a field she discovered a passion for: human centred design.

How Human-Centred Design and the Internet of Things are enhancing Finflex's offices

With its innovative coupling of the Internet of Things and human-centred design, Finflex's offices help employees to work smarter, says Neil Rodel.